Hot Tub Lids

Privacy Policy


Last updated: [1st Jan 2026]

Thank you for choosing Hottublids (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website www.hottublids.com (the “Site”), make a purchase, or communicate with us.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide and certain information collected automatically:

Personal Information You Provide

When you place an order, create an account, sign up for our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Shipping & billing address

  • Phone number

  • Payment information (processed securely by third-party payment processors)

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and interaction with the Site, including:

  • IP address

  • Browser type

  • Operating system

  • Pages viewed

  • Date/time stamps

  • Referral source

We use cookies and similar technologies to collect this data. See the “Cookies and Tracking Technologies” section below for more details.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders and account

  • Provide customer support

  • Improve and personalize your shopping experience

  • Send marketing communications (if you opt in)

  • Analyze usage trends to improve our Site and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers — such as shipping carriers, payment processors, and marketing platforms that help us operate our business

  • Legal Authorities — when required by law or to protect our rights

  • Business Transfers — in the event of a merger, sale, or acquisition

Any third parties we work with are required to protect your data and use it only to perform services for us.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences

  • Analyze how users interact with our Site

  • Improve performance

  • Support advertising and marketing efforts

You can control cookies through your browser settings, but disabling some cookies may limit your ability to use certain features of the Site.

5. Email Marketing

If you sign up for our newsletter or marketing emails, we will send you promotions, product updates, and other offers. You can opt out at any time by clicking the “unsubscribe” link in the email or contacting us directly.

6. Your Choices and Rights

Depending on your location, you may have rights regarding the personal data we hold, including:

  • Accessing your personal information

  • Correcting inaccurate data

  • Requesting deletion of certain data

  • Opting out of marketing communications

To exercise your rights, please contact us using the information below.

7. Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have information from a child under 16, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the Site after changes constitutes acceptance of the revised policy.